Sewage Cleanup and Restoration

Sewerage overflow can be a serious issue. The water is not only unsightly and malodorous but is grossly unsanitary and may contain bacteria and viruses that have the potential to cause serious illness. Water overflow from sewer systems should be treated as hazardous waste. Which means that in order to safely clean a sewer overflow, special training and specific equipment is necessary. Please keep yourself and your loved ones safe and call in a local professional to help when dealing with a sewage cleanup.  

The professionals at SERVPRO of Springfield can assist you with the cleanup process. We are highly trained and certified in handling water damages and will be able to safely clean, dry and sanitize your affected property. Remember, we are Here to Help®. 

Sewage Backup or Toilet Overflow? Call Us Today – (217) 528-7775

There are three major types of contaminated water. SERVPRO of Springfield and SERVPRO of Morgan, Cass, Macoupin & Montgomery Counties will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.